To create an account, visit anikrypt.net or download the Anikrypt mobile app. Click "Sign Up," provide your name, email address, and a secure password, and verify your email. For certain services like cryptocurrency transactions, you may need to complete KYC verification by submitting identification documents.
KYC (Know Your Customer) is a verification process to confirm your identity, required for compliance with anti-money laundering (AML) regulations. You’ll need to submit a government-issued ID and proof of address. This ensures the security of our platform and prevents fraud. KYC is mandatory for services like crypto trading and high-value transactions.
No, Anikrypt allows only one account per user to ensure security and compliance. Creating multiple accounts may lead to suspension. If you need assistance with your account, contact [email protected].
Click "Forgot Password" on the login page, enter your registered email, and follow the instructions in the reset email. Ensure the email isn’t in your spam folder. For further help, email [email protected].
Log in to your Anikrypt account, select "Bill Payments," choose your service (e.g., airtime, data, cable, electricity), enter the required details (e.g., phone number, meter number), and fund the transaction using your wallet balance, debit card, or crypto. Transactions are processed instantly, subject to third-party provider availability.
Go to the "Gift Card Trading" section, select "Buy" or "Sell," choose the gift card type (e.g., Amazon, iTunes), and enter the card details. For selling, provide the card’s code and value; for buying, select from available cards. All trades are final, and funds are credited to your Anikrypt wallet after verification. Ensure cards are valid to avoid delays.
Virtual cards are digital debit cards for secure online purchases. In the "Virtual Cards" section, create a card by funding it from your wallet or linked payment method. Set a spending limit and use the card details for online transactions. Cards can be locked or deleted for security. Note that virtual cards have usage limits and may not work with all merchants.
Navigate to "Crypto Transactions," select "Buy" or "Sell," choose your cryptocurrency (e.g., Bitcoin, Ethereum), and enter the amount. For buying, fund the transaction via your wallet or payment method; for selling, provide a valid wallet address to receive funds. Transactions are irreversible, so double-check wallet addresses. Fees and rates are displayed before confirmation.
Anikrypt uses encryption for data transmission and storage, conducts regular security audits, and employs access controls to protect your information. We comply with data protection laws and only share data with trusted third parties for service delivery or legal compliance. Review our Privacy Policy for details.
Yes, payment information is processed through secure, PCI-compliant gateways. We don’t store full card details on our servers. All transactions are encrypted, and we use fraud detection systems to monitor suspicious activity. Always ensure your device is secure when using our platform.
Immediately change your password and enable two-factor authentication (2FA) if available. Contact our support team at [email protected] to report the issue. We’ll investigate and may temporarily suspend your account to prevent further unauthorized activity.
Yes, you can request account deletion by emailing [email protected]. We’ll process your request within 30 days, subject to legal retention requirements (e.g., transaction records for 7 years). Note that deletion is irreversible, and you’ll lose access to your account and wallet balance.
Email us at [email protected] or visit anikrypt.net for support options. Include your account details and a clear description of the issue. Our team typically responds within 24-48 hours.
Our support team is available 24/7 via email at [email protected]. Response times may vary during high-volume periods, but we aim to address all inquiries promptly.
If a transaction fails, check your wallet balance and internet connection. Funds are typically refunded to your Anikrypt wallet within minutes. If the issue persists, contact support at [email protected] with your transaction ID and details for assistance.
Send feedback or report bugs to [email protected]. Include a detailed description, screenshots (if applicable), and your device information. Your input helps us improve the platform, and we’ll acknowledge your submission promptly.
Can’t find the answer you’re looking for? Reach out to our support team for personalized assistance with your Anikrypt account or transactions.